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User Centered

Studying the design of everyday things

More band-aids from Apple for the poorly designed iPhone podcast UI

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At the sake of making this a site dedicated to Apple's podcast UI management, I'd like to point out yet another change that came about with the 3.0 iPhone software update, but first, see the history of this topic on the site to get up to speed, also, Kenneth Maage's thoughts in the comments here are pretty insightful as well for a "how it should work" argument.


The scrubber (left-to-right slider) is very difficult to use with podcasts, and was a poor design decision.


...The fact that Apple added the 30 second rewind and the following scrubber fixes is enough evidence in the "user centered" court of law to state the above.

Well, 3.0 has another kludge up its sleeve that I stumbled upon. Now, when you place your finger on the scrubber a contextual message appears instructing you to pull your finger down to adjust the rate at which the scrubber will move through the track- the further you move your finger down, the slower it moves through the track. Let me paint you picture: You put your finger on the scrubber button, the message pops up, you drag your finger down and as you, the rate of movement through the podcast will slow down. You then move your finger left of right to move as normal, all this without picking up your finger.

There's a couple points of discussion here:
  1. As I've said in the past- you have a dynamic, touchscreen UI, take advantage of that! They tried this with the gesturing, two dimensional scrubbing maneuver, but they still tie it to the traditional left/right scrubber!
  2. ...which is the silly design decision here- we're moving an object at the top of the screen but our finger is positioned (in the case of "fine") nowhere near it! I think "kludge" is the kindest word I can come up with for how this interaction works. I'm all for having advanced features that are "value add" as long as they don't detract from the functionality of the product for those unaware (ex: Opera's mouse gestures); this attempts to be one of those, but considering the original functionality can hardly be called functional for anyone (advance or not) really makes me scratch my head.
  3. Maybe I just need practice- but in actual use, I'm not sure this is all that useful. I found myself moving my finger up and down, left and right and losing the context of what I wanted to hear,...okay, this one is an anecdote, I retract it :smile:
  4. ...but it's probably because they start out "fastest" and have you move your finger farther down the screen to get to the "slowest/finest" granularity. Of course, we're humans, and we can't move our limbs in precise, linear motions. The result is that as I'm moving my finger down to more finer granularity, there are slight movements to the left and right which cause the audio to jump around quite a bit (since they're higher speeds) and I'm "lost" before I finally get to the slower speeds. Keep in mind, the reason this was added was because the faster scrubs are worthless. It seems to me, that excusing all the previous points (ie- I wouldn't design it this way to begin with), it would make more sense to start out "fine" and drag your finger down to get higher speed scrubbing (the zoom out metaphor), but given the established UI expectations, this wouldn't make sense, you'd have to have a default fine scrub first.

I think I'll find some use of this feature, but I think it's mostly because I'm into these features much more than (I expect) the general population. I'll add it up to one more band-aid on an interface that is really starting to show it could use a "rethinking." It would be more useful if they ditched the "scrubber" widget on the screen and put something up that really conveyed this functionality. I'd suggest looking at kmaage's comments on the previous post for ideas on how to make these functions actually useful.

Update: Design Decisions: iPhone (focus on podcasts)GameInformer/GameStop didn't think the subscription process through very well

Comments

kmaage 23. June 2009, 07:10

Out of curiosity, what happens with multi touch?

If you use one finger to activate the scrubbing control, then use a second finger to do the left-right scrubbing at a different vertical position on the screen, what happens?

Eddie_Lopez 23. June 2009, 11:53

It doesn't work- it ignores the second finger.

However, in doing this, I just discovered stand along left swipe (in the art work area) appears to now work like a "back" mouse gesture, albeit rather inconsistently/buggy. I'm not sure if it's always been like that

kmaage 3. July 2009, 07:41

multi touch?
It doesn't work- it ignores the second finger.


Genius. Pure genius.

You know what would be great? Some kind of control that supports both fast and fine-tuned scrubbing... Something like a wheel or dial... Circular, where you could just spin your thumb around... Boy, Apple really needs something like that...

Anonymous 9. July 2009, 17:33

Antoine Valot writes:

The correct visual rendition of this new scrubbing feature would be for the scrubber line to bend down and follow your finger, turning into a loop around the scrubber button. The farther down you go, the more that "bend" turns into a semi-circular bubble, and you're scrubbing within it... This would reflect the fact that you're now scrubbing inside a sub-area of the whole line, and would make the manipulation direct (what you're moving with your finger sticks to your finger.

Plus it would look very cool, and feel very intuitive, and be more discoverable.

Eddie_Lopez 10. July 2009, 15:10

Antoine-
I like your solution quite a bite- they do make the interface significantly better, but I just cant get over how easy and intuitive the old physical wheel was to use. Bars, sliders, and scrubbers just seem to the be the wrong metaphor to start with.

...but it seems like your suggestions are a great step for Apple to take immediately.

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