User Centered

Studying the design of everyday things

My microwave has a crappy UI

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In the image here- the three top dark buttons are Popcorn, Beverage, and Reheat. I almost always hit the “Popcorn” button instead of the “Cook Time” button even though I'm well aware of the difference. I think it may have something to do with the fact that just about every microwave I've ever used in my life have and a "cook" or "cook time" button in the upper left of the interface. This follows suit, but just below the popcorn button and with less "weight."

Nobody argues that the start button should have the most visual weight of the microwave UI. It's the button we're most interested. But all the other buttons are colored the same as the background, and the "Popcorn" "Reheat" and "Beverage" buttons are given the same level of respect as the Start button. I admit- I have actually used the popcorn button a couple of times to make popcorn. But for the first couple weeks I almost always hit it on accident since it's right above the "Cook Time" button (IMO- the second most important button on the microwave).

I have never used the beverage or reheat buttons. In fact- I'm not really sure what the "reheat" button does. I understand the concept (the food has already been cooked, so you don't need to press "cook time"- you just need to heat it up)- but I the years of precendence and microwave use that we've all become accustom to has trained us that the cook button is well enough for all purposes. Maybe I should start believing my microwave and trying to use the reheat.

Harmony (Logitech) remote control reviewiTAP word prediction software (on my Motorola phone)

Comments

Anonymous Wednesday, February 22, 2006 6:12:16 PM

Stu Pedasso writes: IMHO, the "Cook Time" button isn't needed or useful at all. I buy my microwaves based partly on whether I can enter the time without having to push a button to tell it I'm going to enter the time. There should be no reason that a time entry button is needed in the first place. In the absence of another button being pressed beforehand, the microwave can safely assume that when you type in a number that's the time you want to cook something for. On another usability topic, the spam filter characters you must enter to post on opera blogs should know better than to use 0's and uppercase o's when it's virtually impossible to tell the two apart, especially if you are only given one without the other for comparison.

Eddieelcid73 Thursday, February 23, 2006 4:03:00 PM

Thanks for the comment... very true.

I normally use the quick buttons- you press the '1' and you get a one minute time.

You're right though, you should be able to default to cook time. Seems like the best approach.

Anonymous Monday, August 21, 2006 8:47:28 PM

Chris writes: My GE profile microwave makes me enter the time AND DATE INCLUDING YEAR before I can turn it on after a power interruption. Granted, it's not GE's fault that my power goes out so often, but what is the point of including the date? On a microwave?

Eddie LopezEddie_Lopez Monday, August 21, 2006 9:28:43 PM

lol.

Good question. Like you're going to setup defrost to run for ten days or something.

So it's broken that you can't use it until you set the time. It's also broken because you have to include the year.

I really do wonder if they are just reusing some clock functions from another appliance or something. Really- *why* would you want to have the year?

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