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User Centered

Studying the design of everyday things

Send...Don't Save

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One of the hallmarks of today's generation of mobile devices is a built in camera. I love the convenience of having it around, but why do we need it? Rather, what do we really do with it? I'm sure you bought it thinking that you now have the ability to:
  • Snap pictures of your run in with Tom Hanks at that Los Angeles cafe
  • Capture the "fender-bender" for the purposes of having them be admissible into a court of law
  • Replace your Digital SLR for capturing the sun setting over the Pyramids of Giza (insert you correct spelling)
  • Have an image to go along with every person in your address book.
  • You see something funny/interesting/cool you want to blog/share/save


According to my rigorous scientific studies (ie- completely made-up) 98.56% of the usage of your camera is for the last bullet there. What's got me writing today is that even from that bogus number, a large percentage of those things I take a picture of are not anything i want to have around for any extended period of time. If it *is* something I want to keep around, I would have already emailed/sent it off to a place where I could more easily share/retrieve it.

So what are we left with? In my case a phone full of garbage that needs to be cleaned up in regular intervals. Why isn't there a "Send but don't save" option? Does your phone have this? Every phone I've seen lets you do the following:
  • Save
  • Delete
  • Send

..mine also offers quick menu access to take another picture, or to set as callerID/Wallpaper.

I never see a "send and delete" or an automatic image cleanup, which is most often what I'd like to see happen. I'd like that UI above, but see a distinction between "save" and what I'll call a "work with" or "working image." (A better term would be appreciated...) This working image is something you are going to send, or crop or set or share with someone via MMS or email.. something that you don't want to "save" onto your phone in the traditional desktop sense. Speaking of the desktop, it's not immune to this either- working with screen captures and file manipulations and image downloads, you often end up with a littered file system that takes a strict "system" to keep the craft from the clutter. This system is most often just the user's behavior that compensates/adjusts for the lacking software. For example, in my case: "I store all my 'temp' files on the desktop- that forces me to deal with it eventually..."


Some picture I've already used, but is still on my phone.
BTW-Opera can we get a *real* image caption thing here?



In the case of the phone, I'd like the same "clean-up" rules applied to images as are applied to messages (MMS/Emails/etc..). All the handsets I've had offer a clean up after "X" days of messages. Applied to images, this would clean out all old *unsaved* images...of course, if you do happen to run into Tom Hanks and you want to show that around to everyone you meet, you'd just choose to save the image and it would be spared. Designed *this* way, the phone interface would be more in tune with my usage.

It seems silly to me to treat images differently than messages. Sure we tend to get much more of the text variety (so "X" wouldn't be the same for both), but the same circumstances apply. Some are important which we know to save or flag or move.. but images are all assumed to priceless artifacts just waiting to be submitted to the Louvre, when in reality it's a funny misspelled sign you saw on the way to work three weeks ago that you already blogged about.


edited- fixed my backwards logic

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Comments

WillYum 25. January 2007, 17:35

:heart: :beer: :sherlock:

Yes, yes and double yes. Every few days I have to clean you my phone text messages, pictures, etc. (The worst is the text messages, because it limits based on quantity not actual memory usage. The phone can be completely empty but if I hit X number of text messages :screwed:)

I hate to say it, but with our powers combined, we could probably design a freakin' awesome cell phone. It'd be like "super mobile phone" and we'd make millions. (Smopho for short)

My friends and I are much more savvy consumers then we are ever given credit for. Granted most of us are so poor we just take the "free phone for 1 year contract" kinda deal but as we move up slightly in our economic status and realize what we really like.

Whenever one of us is about to get a new phone or is thinking about it, we always talk and inevitably we find that there is a need for a really good phone but no one seems to be making one. Alas.

Yum

Eddie_Lopez 25. January 2007, 17:52

Man- I do love the sound of "Smopho"

Well... there are a lot of other established companies that want to take the wind out of Apple's sails.... if you're reading this Motorola, Nokia, Samsung, LG, RIM, Palm... etc... WillYum and I are available for hire... we ask that you pay us enough to keep buying cooler gear so we can conduct market research.

kmaage 31. January 2007, 15:00

Market research, smarket smreasearch. Usability testing!
(that's so much fun, to just stick an SM in front of words. Instant sass!)

I read reviews on all sorts of Nokias before I finally decided on the 6233. I'm happy overall, but it seems that for all Nokia's "improvements," they made so many other things worse. It's got me looking into the developer toolkits for the platform, just so I can try to fix their mistakes!

Maybe we can pioneer "open source UI specifications." A project where the final product isn't executable code, but a working demo system, and a UI spec document. Device companies can get killer UI designs for free.

The Apple approach to usability, "control everything" works in the user's favor, but only to a point. I personally don't like a world where the same company controls everything about the computing devices I use. Can the iPhone "talk" to any other non-apple, non-approved device? Can I hook into it's unix backend and interact with /dev/phone? Can I make it integrate into a collaboration with all my digital devices?

Take that smapple!

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