Making a reservation
Thursday, February 9, 2012 12:32:24 PM
Mary: hi, my name's Mary Rafferty and I'd to make a reservation for the weekend of Friday, 21st June
Operator: One moment, please and I will connect you with reservations
Mary: Thank you
Tom: Hello, the Blue Star Plaza Reservations Desk. How may I help you?
Mary: hi, my name's Mary Rafferty and I'd like to make a reservation for the weekend of Friday, 21 June
Tom: One moment, please. Yes, Mrs. Rafferty, we have rooms available on 21st June. How long do you plan to Stay with us?
Mary: Till Sunday the 23rd
Tom: Will you and your daughter be sharing a room?
Tom: And Mrs. Rafferty, would you like a room looking out on Main Street?
Mary: Is there a price difference?
Tom: Yes, room facing Main Street are slighty larger than standard rooms and cost $50 a night. Standard rooms cost $40
Mary: We'll take a room on Main Street
Tom: Mrs. Rafferty, I believe you'll be happy with your decision. I have reserved you and your daughter a room facing Main Street from Friday, 21st June until Sunday, June 23rd
Mary: Thank you
Tom: Do you know what time you expect to arrive?
Mary: Our flight arrives in the morning and I expect to go straight to the hotel
Tom: Yes, Mrs. Rafferty, we'll expect you in the morning. Is there anything else I can help you with?
Mary: No, thank you
Tom: And thank you for calling the Blue Star. I hope that we'll be able to make you stay a pleasant one
Mary: Thank you, good-bye
- One moment, please and I will connect you with reservations: Xin chờ một chút, tôi sẽ nối máy cho bạn với bộ phận phòng
- How may I help you?
- Will you and your ... be sharing a room? Bạn và ... của bạn sẽ ở chung một phòng phải không?
- Is there a price difference? Giá cả có khác biệt gì không?
- I believe you'll be happy with your decision: Tôi tin rằng bạn sẽ hài lòng với quyết định của mình