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Fix it: Hacked Twitter account

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Recently there is a spate of Twitter account that have been hacked and spewing out spam tweets and direct messages to followers that says

Hi someone is posting horrible things about you... bit.ly/LKOFNj.
The shortened URL (address) and message may vary. Here is another variant:
Hi someone is saying nasty rumors about you... bit.ly/LKOqSG
But they all lead to tvvitiler.com/1w/ and have a similar suppose: to steal your Twitter account login details so they (the hackers) can pose as you.

How to fix it? Well the solution is easy, change your Twitter account password. Also change any other accounts that use a similar password. If you don't know how to do this, see this Twitter support article. For your convenience the instructions have been copied over.

  1. From your logged in account, click Settings in the upper right hand top navigation bar.
  2. Click on the Password tab.
  3. Enter your current password.
  4. Choose your new password.
  5. Save your changes by clicking Save changes.

If you are unable to log in to your account, you may try resetting your password:

How to send yourself a password reset via email:

  1. Click the Forgot password? link. Or click here
  2. Enter your email address or Twitter username.
  3. Enter your mobile phone number, if prompted, in the format suggested. (Forgot your number? Contact support for assistance.)
  4. Check your email inbox. Twitter will immediately send a message to your account's email address.
  5. Click the reset link in that email.
  6. Choose a new password

How to send yourself a password reset via SMS:

If you've added your mobile number to your account in your Mobile settings, you may receive a password reset via SMS/text message.

  1. On a computer, go to the Forgot password? page and enter your username (or email address).
  2. Enter your mobile number.
  3. Select Reset via phone.
  4. Twitter will text you a six digit code that is valid for 15 minutes. 
  5. Enter this code on the Twitter website. Use the code given and enter it in the space given. You will then be prompted to change your password.

Not receiving the SMS code?

  • It may take up to a few minutes for you to receive the code.
  • If you do not receive it after a few minutes, try texting HELP to your Twitter short code to ensure you are receiving SMS notifications from Twitter. If you do not receive anything back, please review our SMS troubleshooting page or use the email password reset option above. 

If that doesn't work you may try contacting Twitter customer service.

You may also want to check the apps you authorized to your account and remove any you don't recognize. To do this see this Twitter support article. For your convenience the instructions have been copied over.

How to revoke access or remove an application

  1. Review the applications you've connected in the Apps tab of your account settings.
  2. Click the Revoke Access button next to the application.

Clean up

Now that you've secured your account, you may want to clean up your post by deleting all the spammy tweets and direct messages. This can be done by either clicking on delete or on the symbol of the trash can or clicking on the tweet to expand it and them deleting it.

Prevention

To avoid falling for phishing scams, always check the address bar of the browser or url. Most try to use a url similiar to the site they are trying to imitate. Therefore, check carefully. Avoid phishing, malware, and viruses by examining short URLs before visiting them. Find out where links really take you by expanding those pesky shortened URLs with LongUrl. Also, it is always best to go to the main website itself. In addition, ignore such message as others are spreading rumors about you since it is most likely fake and the account sending the message is compromised. It is also a good idea to keep an up to date AntiVirus on your computer, regardless of your operating system; yes, Apple Macs can get viruses too (see my list of blog posts debunking that myth). For PC I recommend use Norton Internet Security 2012 since I use it myself. Free reputable alternatives include (in no particular order) Avast, Comodo Internet Security, AVG AntiVirus, and Microsoft Security Essentials. Don't flame me if I have forgotten anything. There are many others security products but since I never used them "personally" and have never read about them before I can't recommend them; use them with caution as there are many "rogue" programs that are really malware that try to "trick" you into installing them.

For Macs I recommend Norton Internet Security for Macs or Sophos free AntiVirus for Macs. Though I haven't personally tried that, it is made by a republe company with a history in the anti malware industry.

Fix it: Favicons not showing or displaying green orbsRue's whistle similarities to other song

Comments

Unregistered user Wednesday, June 13, 2012 9:51:53 PM

Anonymous writes: OR just change to Linux and be free of virus threats.

Thu Winwikipedian Thursday, June 14, 2012 8:20:05 AM

Even Linux has malware! That's what people used to say about Macs. Switch to Macs it doesn't have malware. Ha!

Unregistered user Saturday, June 16, 2012 4:37:37 AM

charlene mansion writes: hi.... i want to fix my account but i cant,,i dont know if someone hacked or blocked my twitter account..this is my account that i cant log in @BOYFRIENDLOVEU and the another problem is i forgot my account that i use in my twitter..can anyone know how to fix my account..pls i really really need your help...i want my twitter back...i appreciate u guys if u did...:)im gonna give my password if you need it..pls..just help me..pls

Thu Winwikipedian Saturday, June 16, 2012 11:22:41 AM

@anonymous, try resetting the password...

Wizardlokutus-prime Wednesday, August 15, 2012 1:20:09 PM

Originally posted by wikipedian:

Even Linux has malware! That's what people used to say about Macs. Switch to Macs it doesn't have malware. Ha!


Totally correct!. I switched to Macs over three years ago and I've had my present MacBook Pro (just upgraded to Mountain Lion version in OSX) for a year. Using Mac is a delight and joy.. and having used Windows for many years before I made the change over, I know what I'm saying.

But for any Windows user who feels nailed to Windows OS but would like an Apple (yummy!) let me tell them that MacBook laptops and Desktop Macs (using intel chips) come bundled with BOOTCAMP... and this will allow users to install full Windows OS and run it as a standalone Windows OS and have the option between booting up the native Mac OSX or the Windows installation at start up.

For those who wish to run Windows on the Mac desktop and thereby still have full access and view of the Mac OSX and so forth, there is a software package sold by Parallels that will also install Windows OS and enable it to run in it's own window (no pun intended) on the Mac desktop.

http://www.apple.com/support/bootcamp/
http://en.wikipedia.org/wiki/Boot_Camp_(software)

http://www.parallels.com/uk/landingpage/dskd78/?source=g_uk&gclid=CJP_tfDb6bECFUQOfAod0AEASg

http://www.parallels.com/uk/landingpage/dskd77/?sourc

cheers

Unregistered user Sunday, September 30, 2012 9:40:37 AM

Anonymous writes: Enter this code on the web?! That is super vague. If you have the code WHERE do you enter it?

Wizardlokutus-prime Sunday, September 30, 2012 10:57:32 AM

hi anonymous.... Perhaps you have misunderstood the links... Or perhaps I was unclear in my explanation. These links are intended for information only. If you want Bootcamp you need to buy an apple MacBook or Desktop. Bootcamp is bundled with the apple pc. Parallels is a commercial package (not an apple product) that is available from that company.

Wizardlokutus-prime Sunday, September 30, 2012 11:32:49 AM

....... but perhaps your comments are for Thu Win?

Thu Winwikipedian Sunday, September 30, 2012 10:07:12 PM

@Anonymous, there should be a space to enter the code on the website. I have not tested that method and it was copied and pasted directly from the Twitter help article.

Thu Winwikipedian Tuesday, October 30, 2012 4:29:19 PM

Originally posted by Anonymous:



Enter this code on the web?! That is super vague. If you have the code WHERE do you enter it?


Well that's what posted on Twitter website. I have change it slightly now.

Unregistered user Friday, December 28, 2012 4:32:46 PM

Anonymous writes: So where "on the web" do you "enter this code"? No-one has answered that question yet.

Thu Winwikipedian Saturday, December 29, 2012 12:18:39 AM

@anonymous, it should be there on the website (twitter website of couse)

How to use Quote function:

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  2. Click on the Quote link

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